Creatrix Support
Specialized assistance, anytime you need it.
Your success is our only priority. So we have a flexible support system in place where you are free to decide how much assistance you want or need. Submit a case to an expert or engage in a live conversation, or connect via a call. Our reliable support team caters to any geography, 24x7 to keep your critical business systems functional. Take a look at how we may help you.
24-hour coverage
Round-the-clock global coverage, 365 days a year
Assured satisfaction
Cases are closed only after customer satisfaction
Top-notch support
Assures a better, faster experience
We're better and stronger together.
Collaborate and connect to immediately resolve issues with our expert team’s intervention, or sometimes on your own, with our library of documentation and information on new features, fixes, and updates.
A partner to assist
With our scalable support, which is available when you need it most—especially during your busiest times of the year, you can make sure that no user’s issue goes unresolved.
A partner to assist
With our scalable support, which is available when you need it most—especially during your busiest times of the year, you can make sure that no user’s issue goes unresolved.
IT, just for you
Using the right combination of information, technology, and support services, keep your stakeholders on track. Deliver prompt support at scale and boost retention.
IT, just for you
Using the right combination of information, technology, and support services, keep your stakeholders on track. Deliver prompt support at scale and boost retention.
Expert availability
Our specialists are available, around the clock. Your satisfaction is how we gauge our success. When your problem is fixed, we are happy, it gets fixed for all our other customers too.
Expert availability
Our specialists are available, around the clock. Your satisfaction is how we gauge our success. When your problem is fixed, we are happy, it gets fixed for all our other customers too.
Complete support
Right from getting comfortable using Creatrix, to transitioning to our product with deployment, meet our support team that can help you achieve your goals, just like that.
Complete support
Right from getting comfortable using Creatrix, to transitioning to our product with deployment, meet our support team that can help you achieve your goals, just like that.
Training services that are easily available, comprehensive, and interactive!
Being prepared and available, always
Creatrix AI chatbot services transform the traditional way of slow processing of information into efficient workflows with transparency and control.
Personalized support to long for
Get personalized support by performing simple tasks without errors to accomplish automated actions. View and analyze data reports in real-time.
Multilingual bots, to welcome you better
Creatrix bots speak to you in your own language to offer a personalized customer experience, boost your ROI, and keep the conversation moving.
Incident management
Customers can log in to the Creatrix portal, submit tickets to an expert, and engage in live conversation for quick resolution of issues.
Service request resolutions
Release Notes will be sent to users with operations instructions and configurations for the change request accepted in the product.
On-call support and notifications
Our dedicated product support team at Creatrix caters to customers in any location 24/7 to attend calls and keep their critical business systems functional.
Configuration workflows
We’ll configure workflows to minimize the process flows and make it easy for users. altering localizations and regulations and more.
Guided solutions
We have expertise in setting up new accounts for user personas and configuring menus and dashboards for the user journey.
Customized support
Our customized software support services include making changes to the operating functions of your software applications.
Need Assistance?
We are always willing to assist.
Your one-stop shop for product information, support, training, and more.
