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Quality Assurance (QA)

Understanding Quality Assurance in Higher Education

Quality Assurance (QA) in higher education refers to the policies, processes, and practices used to maintain and improve academic and administrative standards across institutions.

Glossary Terms
Term
Description
Quality Assurance (QA)

A systematic process to ensure academic programs meet defined quality benchmarks.

Internal QA

Institution-led monitoring of program quality and learning outcomes.

External QA

Quality checks conducted by accrediting bodies or independent agencies.

Continuous Quality Improvement

An ongoing cycle of evaluation, feedback, and enhancement.

Why It Matters

Robust QA ensures credibility, accreditation compliance, and the delivery of high-quality learning experiences that align with national and global benchmarks.