Key Performance Indicators (KPIs) are measurable values used to evaluate institutional performance across academics, operations, student success, and strategic objectives.
A quantifiable metric that reflects progress toward institutional goals.
A performance measure used across departments to track mission-critical outcomes.
A metric that assesses day-to-day functions, such as help desk response time or course fill rates.
A forward-looking metric that predicts future performance (e.g., application volume).
A metric that reflects past outcomes (e.g., graduation rate).
A visual tool used by leadership to track real-time performance data.
Institutions are embedding KPIs into dashboards, annual reports, and accreditation workflows. Predictive analytics and AI tools are enhancing early warning systems and trend forecasting.